Here’s What Franchisors Are Saying About Us…

“Writing an operations manual is easy when using the Franchise Power Tools® Templates. I was able to quickly add my customized text. I really appreciated the support. The manuals look great! Why agonize for hours, when you can call Paula Powers!"
JT Tognozzi
Owner, Tarzana Armenian Deli, Studio City, California
“Paula understands the needs of the business and then leads her clients in the right direction. Her years in the industry have given her the ability to provide tools that make a difference. Paula knows what tools are needed to systemize and grow a business.”
VP of Operations and Franchise Support, Shakey's Pizza
“I have had the pleasure of working with Paula several times while at two different companies. The first opportunity was on the development of a comprehensive 32 module, new store manager program based on a Leader Led methodology. My second opportunity to work with Paula, was to design and develop a Standard Operating Procedures Manual for a retail flooring franchise system. Not only is Paula extremely knowledgeable in business and store operations, but she can quickly adapt to your business and see through complex processes and procedures and make recommendations for not just documentation, but simplification. The approach that Paula recommended for our SOP Manual was an information mapping way of organizing the content of what came to be over 700 pages of information, processes, and procedures. The information mapping format makes it much easier to use the manual and to find content quickly. We now have a tool that truly makes our operating model replicable for new franchisees. Paula is a true professional, coach, and business associate. I look forward to any opportunity that I have to hire / work with her on future projects.”
Shelly Connelly
Director New Business Development, Petco
“Paula and her associates helped us recognize the need for additional content, reorganized and published our manual in a user-friendly format. Their experience, insight, and professionalism were refreshing.”
Madison Jobe
VP Franchise Development, Ruby's Diner
“Working with the Power Tools templates made my job much easier. It comes complete and all I had to do was input our company information. It was so easy.”
Brett Safford
Associate, Café Yumm
“Power Training & Development created our comprehensive training program and operations manual which communicates our passion and commitment. It serves as a foundation of support for our franchise partners and company-owned units. They are caring, approachable, and professional.”
Steve Gratz
Vice President, Wolfgang Puck Worldwide
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