Franchise Power Tools Blog

Power Tip – Fonts, Formats, and Style

This month’s tip is short and sweet, but can lead to a more powerful document. (Nice play on words don’t you think? Power Training and Development – get it?

The traditional operations manual is usually one BIG document printed on 8.5 x 11 inch paper with tabs to divide sections. Some users consider using it for a boat anchor or door stop!

A more interesting and useful format option is to separate the BIG document into smaller booklets and color code them for easier identification.  For example, Safety and Sanitation has a green cover, while a blue cover identifies the Administration section. Three hole punch these small booklets and keep them in a three-ring binder or package them in their own box. When the user needs to locate a particular process or procedure for reference or training, simply remove the booklet and review the information with the trainee. This eliminates lugging the BIG binder around and reduces the possible loss of important pages.

A “portable” operations manual is one of our most popular options at Power Training & Development. Divide the traditional operations manual into separate manuals for each function such as: Administration, Food & Beverage, Equipment, and Human Resources. Print each on legal paper in landscape orientation, fold in half, and collate into a manual that is 8.5 x 7 inches and fits into a briefcase. Surprisingly, this size manual actually contains the same amount of text as an 8.5 x 11 inch page.

Interesting Type Face (Font) and Style

An interesting font and style will make your operations manual much more readable. To create consistency in your documentation, use the same font contained in your logo and/or advertising.


Fun Upbeat fonts for a casual business such as dog grooming or children’s party providers For a more Traditional more formal fonts for a service franchise to relay stability, trust, and professionalism.

Use font sizes at least 2 to 4 points larger than the text so users can quickly scan and locate information they need.

 Include extra space before the heading rather than after to indicate to readers that the information that follows the heading is associated with it.

Vary the size and type of font to keep the user’s interest and help identify the level of information (Chapter, Section, Topic, Paragraph levels).

Use bold and italics can reinforce important information.

 Next month some tips on using alternative methods of delivery.

Until then, have a great and productive month – more Power to you!


Welcome to Franchise Power Tools

Tuesday, May 25, 2010
Posted by: Paula Powers

Welcome to the first post on FPT.



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